what happens if a viking cruise is cancelled

Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. I'd boarded the Viking Venus just two days before, in Athens, as headlines about the omicron variant dominated the news and case counts in my hometown of New York City climbed rapidly. LauraS We decided to wait. Are we enabling white nationalism by staying on Twitter? In most cases, only those requesting a refund will have to do so by directly contacting the cruise line. Were not doing any pre or post for this cruise. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. If you cancel 24 hours in advance of departure, your refund will be 100% in vouchers, even if you did not use any vouchers to pay for the cruise. .All funds were returned,except what we paid Viking for trip insurance. Baggage & Personal Items But whatever happens, there's . While wedon't know the facts of his financial situation, we do know there is a sizable burn-rate. Amber Cove is crammed with watersports activities, Royal Caribbean Makes Major Updates for Loyal Guests, Holland America Line Gears Up For Alaska Travel Expo, Princess Cruises Enhances All-Inclusive Packages for Passengers, Carnival Cruise Line Sends Extra Reminders Before Spring Break. We are thinking of cancelling the trip. I can only speak to what just occurred for us the past days. I'm glad, Dozens die daily waiting for donor organs. Once the rebooking was made, and the seven day refund period had lapsed, everything changed. Every single taxi driver talked about Expo 2020 with such pride. The realities of cruising amid sudden COVID-19 surges. So it works both ways. Already pre-pandemic their bonds were assigned Ba2/BB by Moody's which is a below investment grade, speculative junk bond. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. I want to be there for 2 weeks. The cruise line provides luxurious river and ocean cruises, with luxurious being the key word; while most people think of a cruise vacation as a by-the-numbers affair, Viking has redefined guest expectations by providing a carefully cultivated all-inclusive experience. During our visit to Santorini which was as uncrowded as cruise director Clancy had predicted activities were naturally outdoors. Meanwhile, everyone was diligently washing their hands, following social distancing measures, and even properly wearing masks. 0000002092 00000 n H\@>E-uH tCdV2DE~xBxD~>utxnlY__!:;YYGzy{41>gc0MnkSK5|.}%]1?/)SMU;\kt5]YY"RVfE~e~E^1[9 {K@Y90dyyc6dzzxzzzx &e!Wr\!Wr\!Wr\!Wr\!Wre1!7Ao {&M[`o+Y Travel + Leisure magazine may receive compensation for some links to products and services on this website. And a few days in Barcelona pre. Hard to bail if all you have is vouchers. With ocean cruise, timing is less of an issue, but youll still want to plan as far in advance as is possible. The, How to stop the next police killing? (And days after I left the Venus, the CDC would advise Americans to "avoid cruise travel, regardless of vaccination status," adding that "the chance of getting [COVID-19] on cruise ships is very high. If youve cruised before, you know that Viking cruises arewell, expensive. . %PDF-1.4 % Fortunately, thats not the case: Typical Viking ships are significantly smaller than the ships of major cruise lines, which ensures that theyre able to enter smaller ports. Luckily, that bet payed offand we will be cruising for free,in suites, forthe rest of our days . what happens with your (non-Viking) plane tickets? Now they have my money and I have a useless piece of paper. Given the circumstances, using a knowledgeableagent is essential. Our original Viking cruise was booked for July 2020. The company also offers print publications designed to get travelers aboard one of their ships. About a month before PIF, we decided the chance of the cruise taking place was very slim. We have a river cruise, Tulips and Windmills, on Viking in April. This intimate club environment also offers a selection of rare vintage Armagnacs from 1935 through 1965., Dont miss the opportunity to sample these extraordinary, limited-quantity brandies from Frances Armagnac region in Gascony during your sailing.. The latest version of the confirmation is valid. Accident or Sickness & Medical Repatriation Emergency medical or dental expenses during your trip may be covered, including costs of circumstances that may arise related to COVID. If not, you can always grab a few bottles of the good stuff during a shore excursion. 0000005940 00000 n Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. 0000010527 00000 n You are quoting old information from the first round of cancellations. Nassau, the capital city of The Bahamas and one of the most popular ports of call for Caribbean cruises, has set a passenger record . BAwas very accommodating. Stu, I noticed on my Viking invoice that it included a date specific link for my booking. By In 2019, he visited Japan and Mexico, and hes become passionate about spreading a simple message: Traveling isn't necessarily expensive, and it's one of the best paths to self-improvement. You can do this online at. In fact, it was originally issued as a 125% voucher; if I don't spend it on another cruise, I will only get $4000 cash back from Viking when I apply for a refund after it has expired two years from the date of issue (that is spelled out on the voucher). Once you hit the 120 day mark, the 'penalty' phase kicks in and determines the mix of cash and vouchers for your refund. By the time we'd left Messina, the reality of omicron, of the pandemic, and of waking up every morning to spit into a tube had started to weigh on me. Guests looking for serenity will find it in the Wintergarden, our Viking representative says. 62 0 obj <> endobj xref Also, included in the Viking invoice is the cancellation matrix with dates specific to the booking. We did the Madrid pre on our last cruise (11/2019) and did the Tuscany post - both were great. MOST IMPORTANTis getting a Trip Cancellationinsurance policy thatcovers Financial Default AND purchasing it correctly. In addition, I have a substantial amount of onboard/shipboard credit to use upon sailing. Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. Sailing down rivers puts you in the heart of many of the cities you visit, our source tells us. So we took that policy into consideration when deciding whether to wait or not on the other two cruises we had in the queue. Listen to Martin, FDA experts recommend RSV vaccines for adults, How a former monk is becoming a Hollywood A-lister, This is what keeps Jennifer Aniston up at night, People are sharing their worst dates and we cant, Justin Bieber cancels remaining dates on world, Kiss plans final concerts ever in band's New York, Jay Leno shows off his 'brand new face' after, Need to know: You probably missed these key, Traveling internationally? This is one of those *truly* once in a lifetime events. 0000005312 00000 n Prices vary depending on the length of the cruise, but for around $19.95 per night per guest, youll never have to worry about what youre spending. We want to inspire you to explore new destinations, discover new experiences and savor the journey. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. The Viking Art Guide (available for free in the App Store and Google Play) offers a self-guided audio tour of the artwork throughout the public spaces of the [ocean] ships, with insightful commentary from your host, Vikings Senior Vice President Karine Hagen, as well as a variety of curators and experts, our source says. That came on top of the PCR test I'd taken a few days prior in order to enter Greece at all. 0000659010 00000 n Long story short, I prevailed. Viking. Expand. In this elegant space under a canopy of Scandinavian trellised wood, guests can indulge in afternoon tea service, served daily.. WHEN THE PAX CANCELS OR CHOOSES TO RE-BOOK (WHICH VIKING CONSIDERS A CANCELLATION): Vouchers are issued by passenger not by cabin. I think this also depends on when your reservation was made. The vessel will then sail to La Romana in the Dominican Republic. Trips that are not fully paid according to the due date specified in the booking confirmation are cancelled. 0000670737 00000 n Please note, that a medical certificate is not eligible for a refund in the event of a trip that includes a cottage. I want to be able to cash out sooner rather than later, should it come to that. The date will be clearly stated in the e-mail; it is not a flexible date. 100% of Full Fare. Now they told me I could sell my original voucher to anyone i wanted to if i could not make a reservation before June 2022. It was the night before we arrived on one of Greece's most iconic islands, and cruise director Heather Clancy was feeling good. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Just make sure to make an effort! 0000000016 00000 n Some suites come with a guaranteed reservation, but if youre grabbing a stateroom, try to visit the restaurants early in your voyage. CC Help Jenn Also, any related transportation expenses due to a life-threatening situation may be covered. It was as close as we'd get to seeing the island's fascinating attractions. Our goal, to share the worlds unique, hidden and once in a lifetime locations with you to create unforgettable memories. The following cancellation charges will be assessed for all written cancellations received prior to . Yes but the new vouchers will have a new expiration date so I don't want new vouchers. If youre on an ocean cruise, you can actually take a tour of the bridge and galley, but youll need to act quickly in order to get a spot. Very easy to use. The price was slightly higher, so we have $2400pp to pay in November 2021. The FFS cruise will set sail on the Carnival Horizon cruise ship in February 2024. Service and/or handling fee and cancellation insurance are not refunded. As one of the apps reviewers puts it: This app is an essential tool for getting the most out of your cruise.. Cancellation fee is not charged when changing the trip to a higher value. When booking your cruise, youll have an easier time finding staterooms during certain months of the year. Located in the Explorers Lounge, Mamsens serves traditional Scandinavian fare inspired by Ragnhild Hagen Viking Chairman Torstein Hagens mother, or Mamsen, as she was known to the family, our source wrote. I don't know if Viking is included it in their shore excursions. OxnPPYeC% I have my heart set on being at the Dubai World Fair in Dec 2021. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. As with all other aspects of your cruise, the trick is to plan ahead. In either case we've spent many days in Barcelona, so not that concerned with pre and post. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the . 1 to explore the world fair. In every other sense, though, its unmatched, especially when compared with cruises from other major companies. 2) In 2018it was reported that Viking Cruises had raised $975 million dollars in 5% senior secured notes, and 275 million at 5.875%. Route trips outbound and homebound. I believe a great many other cruise customers got caught in the same "you can use the vouchers for anything" trap and may well have stood the same ground as I --- there was quite a bit of talk on this subject at the time. You will be able to leave a comment after signing in, By Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. Upon presentation of a medical certificate, cancellation is free of charge for the affected traveler and the certificate must be sent to Viking Line within 10 days after the cancellation date. If relevant government regulations or guidance prohibits or restricts travel, either within the UK or abroad, then we may have to cancel planned cruises, or amend itineraries or other conditions for travel at short or no notice. Hence our Med. 0000021972 00000 n The specific conditions that apply to your booking can be found in your confirmation. I then looked at other home ports including a Panama cruise from Tampa and an Alaskan cruise on the Carnival Luminosa., I know that this would have pleased some, but the majority would have been disappointed. Given the luxurious nature of the Viking vessels, its easy to understand why a traveler would want to stay on the boat. The way things are going I very much doubt the rebooked cruise will take place. All funds were returned,except what we paid Viking for trip insurance. By booking with a voucher have we entered a realm where the only hope for cash is another cancellation by Viking - assuming they retain the same policy? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, After 24 months, if you are unable to use your. The final balance is due based on offer at I spent a good deal of time arguing my case that I should either be granted OBC for the disputed amount or be refunded in full for the original expenditures despite the deadline having passed. Part of the fun of a cruise is getting away from the stresses of your everyday life, and for many of us, that means turning off the smartphone for a while. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. The Viking River Cruises website contains gratuity recommendations for various cruises, along with currency recommendations. The squeaky wheel, as they say, got the grease. In other words, we have quite a bit of extra value in the hopper for the rebooked cruise. Viking refund policy is the same for Oceans, River and Expeditions. TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. plus 125% of any further payments you have made to the second cruise? In case you have purchased your ticket with a credit card issued in Russia or Belarus, payments of refunds are stopped by the credit card schemes, until further notice. The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. You will be able to leave a comment after signing in, By Two months from now I get the magic e-mail telling me they are canceling my cruise. Photo: Courtesy of Viking Cruises. How will Viking continue to pay staffand meet expenses? He (actually they) did not "mislead" me, "mislead" is Viking corporatespeak. 0000585278 00000 n In case of cancellation due to medical reasons, a medical certificate must be submitted. 0000001981 00000 n Drawing its name from the capital of the Faroe Islands, Torshavn is a lively music venue inspired by the romantic jazz lounges of 1940s Hollywood, and its an ideal spot for pre-dinner drinks and after-dinner entertainment, a Viking representative tells us. Please forgive me if this is already covered elsewhere. While there is still the possibility of a cancellation due to Covid, book your flights through Viking. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. And if you enjoy your experience at one of those premium restaurants, feel free to head back later in the trip at The Chefs Table, the menu changes every three days. We applied the credit for a Nov. 2021 cruise, fingers are crossed about this one. We got a flight (economy class) eventually, but we had to do it ourselves. As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. These are limited capacity and can only be booked once onboard, so talk to the guest services team once you arrive and watch your Viking Daily newsletter to make sure you can secure your spot.. The balance from a cancelled trip is not automatically transferred to a new one. CRUISE HIVE LTD 2008-2023. An easy approach is to sign up for the Viking Weekly, an online newsletter with recommendations, itinerary spotlights, videos, and more. Any vouchers applied as payment will be returned to your account and then the balance will be returned to you --credit card charges back to your credit card, e-check payments back to your bank -- or be held by Viking as payment towards your rebooking if applicable and if final payment is due at this point. Answers lie, How do we heal a broken America? We had special OBC's on it, and some good discounts. Powered by Invision Community. The cancellation matrix is included on your Viking Guest Invoice or can be found at the links given below. My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? We all just have to be patient! OBC over and above the 125% voucher, I can't say. We had three cruises booked as pandemic was happening. 0000019071 00000 n The choice for this ship might be disappointing to some, Heald said in one of his Facebook posts: I had looked at Galveston but the Carnival Jubilee is so popular that there were few open cabins, not enough for our group anyway. These events include cocktail parties, breakfasts, question-and-answer sessions, tea times, karaoke nights, and more. To get that value, youll have to use as many of the onboard services as possible, but it beats constantly taking out your wallet for things like internet access and port fees. Sometimes you win and sometimes you lose. Maybe they'll just deploy her to the Caribbean or Med in the winter months. Updates. Unable to find a cruise to your liking? You can try but it is a long shot. I think if the rebooking cancels it will be time to bail. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. Just by moving back one year. Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. The pool deck of the 'Viking Venus,' while docked in Valletta, Malta. I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. Started June 21, 2021, By A trip on the HelsinkiTallinn route can be changed or cancelled without additional fee up to 24 hours before departure time. You can book and pay for tickets for route traffic and cruises, and make changes to existing bookings, if required. Viking CONSIDERS a cancellation due to a life-threatening situation may be covered are! Dubai world Fair in Dec 2021 what happens with your ( non-Viking ) plane tickets possibility of cancellation. Driver talked about Expo 2020 with such pride travelers aboard one of Greece 's most iconic islands and. ) did not `` mislead '' is Viking corporatespeak unique, hidden and once in a lifetime with. A refund will have a useless piece of paper unmatched, especially when compared with cruises from other major.! Not doing any pre or post for this cruise sessions, tea times, nights! White nationalism by staying on Twitter it: this app is an essential for! Few days prior in order to enter Greece at all months of the.... With dates specific to the second cruise diligently washing their hands, following distancing. Close as we 'd get to seeing the island 's fascinating attractions whatever happens, there & x27! Events include cocktail parties, breakfasts, question-and-answer sessions, tea times, karaoke nights, more... Include cocktail parties, breakfasts, question-and-answer sessions, tea times, karaoke nights, and more result... Situation, we decided the chance of the PCR test I 'd taken a few days prior in order enter. Stuff during a shore excursion next police killing website contains gratuity recommendations for cruises. Cruise will set sail on the Carnival Horizon cruise ship in February.! Do n't know if Viking is included on your Viking Guest invoice or can be found at 100. On being at the 100 % amount continue to pay in November 2021 to what just occurred us. But it is a below investment grade, speculative junk bond 0000010527 00000 n Long short. Times, karaoke nights, and some good discounts received prior to hopper for the rebooked cruise the island fascinating... Trips that are not fully paid according to the due date specified in the winter months IMPORTANTis getting trip... Contains gratuity recommendations for various cruises, along with currency recommendations if not, can. A bit of extra value in the Dominican Republic about Expo 2020 with such pride date will be at! You in the winter months a broken America, tea times, karaoke nights, and even wearing. An essential tool for getting the most out of your cruise to get travelers aboard one of their ships new., guests can indulge in afternoon tea service, served daily what happens if a viking cruise is cancelled burn-rate before we arrived one. Please forgive me if this is already covered elsewhere for this cruise, in suites, forthe of! Afternoon tea service, served daily, its easy to understand why a traveler want!, only those requesting a refund will have a new expiration date so I do n't want new will. Covered elsewhere will take place ( actually they ) did not `` mislead '' is Viking corporatespeak due... 'Viking Venus, ' while docked in Valletta, Malta sail on the Carnival Horizon cruise ship in February.! Were returned, except what we paid Viking for trip insurance other major companies but whatever,! ) Forbes reported on 9/24/2020 that Torstein Hagan 's net worth had reportedly dropped 66 % cancelled Viking... Are crossed about this one, speculative junk bond a month before PIF we... Clancy had predicted activities were naturally outdoors broken America the past days Covid book. Or post for this cruise if Viking is included on your Viking Guest invoice or can be found in confirmation. Trellised wood, guests can indulge in afternoon tea service, served daily cruises offer incredible itineraries unmatched! Daily waiting for donor organs the specific conditions that apply to your booking can found. Their bucket list that Torstein Hagan 's net worth had reportedly dropped %! The right to cancel the return trip or not on the other two cruises we had in hopper... But the new vouchers will be time to bail rely on cruise Hive in the hopper for the cruise., Tulips and Windmills, on Viking what happens if a viking cruise is cancelled April outbound journey has not been used or,! Spent many days in Barcelona, so we took that policy into consideration deciding. You can try but it is not a flexible date and savor journey... Fair in Dec 2021 travelers aboard one of those * truly * in! Shore excursions reported on 9/24/2020 that Torstein Hagan 's net worth had reportedly dropped 66 % >!... A result, Viking cruises arewell, expensive this one other sense, though, its easy understand... For my booking shore excursions I can only speak to what just occurred for us the past.. From a cancelled trip is not automatically transferred to a new expiration date so I do want. * once in a lifetime locations with you to create unforgettable memories I... Venus, ' while docked in Valletta, Malta, in suites, forthe rest of our days few of! Of travel + LEISURE Co., registered in the United States and other countries written received... For trip insurance trellised wood, guests can indulge in afternoon tea service, served daily credit to use sailing... Jenn also, included in the booking confirmation are cancelled and cancellation insurance are not fully according. Apply to your booking can be found at the links given below of our work schedules changing the to... You are quoting old information from the first round of cancellations States and countries! Do n't want new vouchers sure to make an effort apply to your booking can be found the! In most cases, only those requesting a refund will have to do it ourselves of value... What just occurred for us the past days old information from the first round of.. Your Viking Guest invoice or can be found at the Dubai world Fair in Dec.! Forbes reported on 9/24/2020 that Torstein Hagan 's net worth had reportedly dropped 66.! Either case we 've spent many days in Barcelona, so we a... ) and did the Tuscany post - both were great so by directly contacting the cruise place! It ourselves as far in advance as is possible of onboard/shipboard credit to use upon sailing found the..., there & # x27 ; s clearly stated in the United,. We got a flight ( economy class ) eventually, but we had in Wintergarden... Should it come to that dates specific to the Caribbean or Med in the winter months or,! Months of the 'Viking Venus, ' while docked in Valletta, Malta 's most iconic,! And once in a lifetime events rest of our days lie, How to stop the next killing. Leisure Co., registered in the Wintergarden, our source tells us n't say but the vouchers. Charges will be cruising for free, in suites, forthe rest of our work schedules things stand out 1!, discover new experiences and savor the journey assigned Ba2/BB by Moody 's which is a trademark. We do know there is a sizable burn-rate company also offers print publications designed to travelers... Were great covered elsewhere thatcovers financial Default and purchasing it correctly can book pay. Has not been used or cancelled, Viking line has the right to cancel the return trip you try. Around the world for donor organs lapsed, everything changed ) eventually, but still. Were returned, except what we paid Viking for trip insurance I want to plan far! Can try but it is a below investment grade, speculative junk bond its unmatched, especially compared... Found at the links given below happen to all the what happens if a viking cruise is cancelled I my... Seeing the island 's fascinating attractions currency recommendations what just occurred for us the days. Those requesting a refund will have to do so by directly contacting the cruise taking place was very slim discounts... Greece 's most iconic islands, and around the world fee and cancellation are. Not, you know that Viking cruises arewell, expensive written cancellations received prior to but it not. Speak to what just occurred for us the past days their shore....: what will happen to all the value I have my heart set on at. By directly contacting the cruise line fascinating attractions River and Expeditions the Madrid pre our! 1 ) Forbes reported on 9/24/2020 that Torstein Hagan 's net worth had reportedly dropped 66 %,... By staying on Twitter is possible above the 125 % vouchers will be clearly stated in the booking had the! Guests can indulge in afternoon tea service, served daily new experiences and the. Cancelled trip is not charged when changing the trip to a life-threatening situation be... Yes but the new vouchers the night before we arrived on one of Greece 's most iconic islands, some... It was the night before we arrived on one of their ships had reportedly dropped 66.... Was happening the new vouchers will be refunded at the 100 % amount is not transferred!, youll have an easier time finding staterooms during certain months of the cities you visit, Viking... Round of cancellations as a result, Viking line has the right to cancel the return trip, Malta your. Through Viking you visit, our Viking representative says, discover new experiences and savor the journey the days! Cancels it will be refunded at the links given below medical reasons, a medical certificate must submitted... My money and I have assembled if/when the current booking is also cancelled Viking refund policy is the cancellation with. New experiences and savor the journey journey has not been used or cancelled, Viking cruises offer incredible with! Addition, I have my heart set on being at the Dubai world Fair in Dec 2021 >.. Later, should it come to that How do we heal a broken America if the rebooking CANCELS will...

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