chatdeal support bundle

@panos79 I'm in the same boat (google brought me here). I strongly encourage you to reconsider before booking with them, because if you need help, you'll likely be on your own. Dear Loic,Your review is very concerning to us. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Chatdeal. I called the airline and they changed my itinerary to a new flight, but I was told that I have to contact ChatDeal to have a new ticket issued. after severals answers no response !!! I am happy that I made my decision and will look forward to book again with you in the future! It goes against our guidelines to offer incentives for reviews. If you have unanswered questions please get in touch with us. Kayak - $216.40. Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. Now, I've seen a schedule change on the airlines site for over a week. we'll be in touch soon. Chatdeal Help Center Bundles and Additional Services Support Bundles Support Bundles The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. Stay far away from them both. Thanks guys! Top 5 airlines serving from Illinois to Ireland. Terrible customer service and refusal to give refund. i can't find my ticket for 4/25/2022 which is coming up, Hi, i would like to know, how come when i am trying to check in online they can't find my information? Don't forget, there is a tip option while checking out, these fine humans work hard to help you plan your details. I purchased two tickets and travel insurance on Chatdeal. Would you please provide us with more details, such as booking ID or ticket confirmation? You won't be able to make any changes via online chat and will need to wait 24-48 hrs for someone to call you back for changes. One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. I called Chatdeal to correct my issued ticket but they could not do anything. Please email us at investigation@chatdeal.com Chatdeal refused to reschedule. Kind regards, Fly from Timisoara on TAROM, Lufthansa and more. Dont use this website.will never use it again!! Hope you enjoyed booking with Kyra. Faithfully Yours,Chatdeal Team. Yours sincerely, I purchased two tickets and travel insurance on Chatdeal. Only after I reached out to their customer service through online chat, and only did I insist I could not see any change, was I told that the return flight is cancelled by the airline. Don't try to save couple hundred $$ and get yourself into a situation that make you more frustrated. Which was well within my rights. Dear Eric, Their customer service leaves you on hold for 30-45 minutes and just tells you that they will check with the airline and get back to you, which they never do. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. It was the worse deal! Records indicate that the passenger was marked as a no-show by British Airways and the ticket value is completely lost. I booked my ticket with this travel agency and Im having a lot of issues since my trip started. In case of any problem you will be able to solve it directly with them and save time and money. Chatdeal.com. Dear RG, We apologize for the difficulties encountered.Records indicate that your tickets were exchanged with American Airlines. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. Booked a ticket for my 40th birthday from DUB-LHR-MIA. Faithfully Yours,Chatdeal Team. 2023 Trustpilot, Inc. All rights reserved. Please improve the foods quality. Tip for consumers:Use expedia or anyother reputable company. Price Drop Protection is a service offered in addition to the ticket, which provides you with an opportunity to save money if . You never get the same person twice. Changes, Cancellations & Refunds 9 . Would you please provide us with more details, such as booking ID or ticket confirmation? Travel Protection Plan is an extra service option offered with a ticket during the booking process. Yours Sincerely,Chatdeal Team. Please email us at investigation@chatdeal.com They need to revamp their operations plan. Helped me with my itinerary. Please, contact us at investigation@chatdeal.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary. In Europe, this means they owe you a free exchange, and the one they offered was not good for us. 3 Mar 2023 Friday. I was helped by Raavi who was both helpful and incredibly patient. Worse, they prevent you from working directly with the carrier to handle issues & changes. Would you please provide us with more details, such as booking ID or ticket confirmation? Dear Bea,We apologize for the difficulties encountered with your reservation. Kind regards, Would you please provide us with more details, such as booking ID or ticket confirmation? For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. The carriers just refer you back to Chatdeal. Which I hav yet to be informed of from ChatDeal. A technical error has occured. Had I used my travel insurance for a refund or other needs, then I would have understood not getting a refund, but flights were cancelled on me without my control. One day before the trip my flight got cancelled. Cancellation within 24 hours of booking Read More I paid extra for selected seats and I didnt have option to select any seat during checkin. Tip for consumers:Please stay away from Chatdeal!!! chatdeal support bundle 22 Maj. chatdeal support bundle. The positive reviews on this site are written by Chatdeal agents. We will be looking forward to your reply. New York, NY 10018-9852. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. We value our customer's opinions and would like to thank you for bringing this to our attention. Bundle and save Save money when you bundle your flight + hotel Latest Denmark Flight Deals Best round-trip prices found by our users on KAYAK in the last 72 hours MOST POPULAR Copenhagen From Oklahoma City 2+ stops from $826 Search Flights Good to know Best time to beat the crowds with an average 8% drop in price. Please read the actual reviews of this company. As soon as there's an update from Gol Airline's end, we will inform you via email. Kyra has gone above and beyond to put my mind to rest over some confusion I have been having with my bookings and her attentiveness in the online chat was exceptional. I have sent this complaint to the BBB and FTC knowing nothing will likely come of it. Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible. What a complete joke of an experience. Kind regards,ChatDeal Service Team. I then asked to be rebooked on another flight which they said they would do. Passenger details 6 . I asked Chatdeal to fix it to fly the previous day, where all flights were still operating and tried to book that change. Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they cant do it until 10 days before departure. Chatdeal Team. 7 out of 7 found this helpful. Providing you a personal approach, strict solutions, and helpful recommendations. The itinerary is booked and our extended layover is in one of the worlds best airports. Dear Phuc, Now, I've seen a schedule change on the airlines site for over a week. We will do our best to avoid such a situation happening again in the future. may i know who is the supervisor of kayak.chatdeal.com. I called ChatDeal and got into a cycle of options and was sent in a text, a chat box for Chat Deal. Raavi was a good and helpful agent. Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. Had I used my travel insurance for a refund or other needs, then I would have understood not getting a refund, but flights were cancelled on me without my control. They need to revamp their operations plan. Kind regards, Please make sure to search or browse the knowledge base before submitting your question. KAYAK Help Center Frequently asked questions. Thank you. We hope to serve you in the future under better circumstances. I canceled my credit card after reading horror stories of people getting charged for a different flight and having to fight with them. Dear Randal,Thank you for leaving such a nice review. It will worth your money and time! Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. I got a new booking, hopefully this is it. Best flights for your dream destination. NEVER BUY AGAIN with CHATDEAL because the only answer the tell we : " Our team will inform you as soon as possible." Thank you Kerry for doing nothing ! Hope you enjoyed booking with Amber. For more information about the command, view its help information. As there was no available alternative travel option that would suit the carrier's policy, a full refund was completed back to your original form of payment. Hello. Companies can ask for reviews via automatic invitations. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. You never get the same person twice. We look forward to seeing you again!Yours Sincerely,Chatdeal Team. Also, if you spend your money on travel protection plan, DON'T! Was passed along three times to end up with submitting an online form asking to review and discuss the impact of the flght chg. And not a response yet. For other trips, please follow the instructions below: Processing Fee for customers that have tickets with Support Bundle or CFAR plans included will be charged in accordance with the type of Package purchased. 1 Passenger. ChatDeal Service Team, I wouldn't even give this website 1 star. This company has dishonest and even fraudulent business practices. DO NOT USE CHATDEAL. The purchased Plan status will be displayed on your ticket receipt. I had to contact them. But if you ever go with that option, when things eventually don't work out( a high probability) and you want a refund, they would argue that by choosing replacement, you have forfeited the right to any refund. They will say they will call you back but they will not. So far, no charges have shown up in our bank account. Anyone can write a Trustpilot review. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. Booked on June 1,2022. There are three types of support bundles offered at the time of booking: Basic, Standard, and Plus. My co-traveler, who booked directly through the airline, got this solved in one phone call. I then noticed they ran a dollar 48 charge through my credit card and then immediately refunded it. They will tell you they are waiting on the airline but they are not. I bought the ticket with option support bundle. Answered my inquiries and was comfortable to reach out with. As soon as any updates are received, our representative will get back to you. Would you please provide us with more details, such as booking ID or ticket confirmation? Chatdeal never responded to my refund request. It goes against our guidelines to offer incentives for reviews. It allows you to make the required changes without paying extra fees for processing these requests. DO NOT USE CHATDEAL. Its common for price changes to happen. I thought that KAYAK was better than that. KAYAK Help Center Bundles and Additional Services Price Drop Protection. will be using Chatdeal again and I hope its always with Enzo! You should see the amount on your statement within 20 business days.We are looking forward to serving you in the future under more favorable circumstances. Currently our team is working with the airline in order to provide you with the desired travel option. I reluctantly booked through kayak via this company. Your review is very concerning to us. Customer service is a joke. She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. Visit Website. Submit a request. Well automatically check for price drops 72 hours after you book. !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! International Association of Better Business Bureaus. ChatDeal Service Team, Dear Nana, KAYAK Help Center Special Services. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. Chatdeal Help Center Baggage Baggage Baggage allowance Read More Add an extra bag Read More Self baggage transfer Read More Special Baggage Read More Mishandled baggage assistance Read More Frequently asked questions Cancellation within 24 hours of booking Booking a flight in a few steps Changes due to a schedule change or flight cancellation I booked a trip to Australia in June of 2022. She will be delighted to read this review of yours and will stay motivated to help you with your travel plans again in the future.Faithfully Yours,Chatdeal Team. It is a very time consuming process when you are already stressed out with flight changes. Chatdeal Team. I've spent 5+ hours on the phone and emailing the airlines customer service just to be told that I booked through a travel agent even though I book and paid for everything myself. Wow again, shouldn't they have known this when they allowed me to proceed with refund request? And other attempts to email Customer Service. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. But the worst part is: Now Im stuck in another country because the airline changed the flight and this travel agency cant update my ticket. We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. Dear Wendy, Jenny was wonderful and helped me in few minutes. Best flights for your dream destination. However, it was not even possible to pay them and get a new ticket. Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. Documents 2 . Tried to get the seats changed since our kids (age 6,4) were assigned 2 rows away from us and they said they cant do it until 10 days before departure. Kind Regards, Today, 1/15/23, I went to the TripAdvisor website to inquire about airfare to ******. Kind regards, Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. I definitely will go back to ChatDeal next time.. Dear Terry, Much love. I booked a flight over the phone with Kayak, never even knew about Chatdeal. Looking forward to speaking with you soon. Well guide you through the process. As a matter of policy, BBB does not endorse any product, service or business. ChatDeal did not contact me in the 24-48 hours as promised. Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Currently our team is working with the airline to provide you with the refund and you will be soon contacted by one of our representatives. Economy. And I am not entitled to a full refund because after the "analysis ' they found that a certain code is missing from my ticket. On 1/24/23 (5 months later) I was advised that flight from Melbourne to Adelaide was no longer available. Conditions that determine the prices float higher and lower: Everything depends on the timing. They put all the effort for literally hours to find me the best offer for my travel to USA, even when I was about to give up. Our agent Jenny, is always super helpful and clear. We completely agree with you and do our best to interact with our customers effectively and positively.Yours Faithfully,Chatdeal Team, I was on chat with Angel concerning my exchange booking ticket and she was very courteous and helpful in every way possible I really do appreciate all the help she can provide and hope she can help come up with some resolution with this messed we got into with Booking with Chatdeal, Dear Carmelita Sandor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Angel.Faithfully Yours,Chatdeal Team. They do not know how to do this. Changes, Cancellations & Refunds Archives - Chatdeal Support Flights Contact Us Help & Customer Service Categories At the airport 3 Baggage 5 Booking a Flight 8 Bundles and Additional Services 6 Changes, Cancellations & Refunds 9 Documents 2 Passenger details 6 Special Services 4 Chatdeal Help Center Changes, Cancellations & Refunds I got Support Bundle Plus for a round trip ticket to Europe. I was looking for an international flight, and I was able to find the perfect flight thanks to the help of Rory, the online agent assigned to me. Verification can help ensure real people write reviews about real companies. Dear Victor, Go direct to your airline to purchase tickets. Thanks Jenny! Special Services . Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. We are glad to confirm that the requested alternative travel option was confirmed by Gol Airlines and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review.Best Regards, Chatdeal Team. I turned down the offer because the cancellation argument was not convincing enough. My flight was postponed then canceled. Because I never responded to emails. You can analyze the logs locally on your machine or send the bundle to VMware Support. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. Virgin nicely confirmed they could get me on a different flight once chat deal requests for this at no cost. Virgin nicely confirmed they could get me on a different flight once chat deal requests for this at no cost. You can request assistance related to the seat assignment 24 to 48 H prior departure date or choose your seats on JL website directly.Best regards,Chatdeal Team. Well pass along the kind words.Faithfully Yours,Chatdeal Team. And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. Keep in mind that the Travel Protection Plan is not considered as insurance. As soon as any updates are received, our representative will get back to you. The airline allows to reschedule or get a refund in the form of a voucher for COVID reasons. Our agent will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team. We appreciate that you were satisfied with our service and our customer care team was helpful. Changes, Cancellations & Refunds 9 . I booked a roundtrip ticket to Ecuador. Would you please provide us with more details, such as booking ID or ticket confirmation? Bundle and save Save money when you bundle your flight + hotel. Truly awful experience. Passenger details 6 . The service bundle, whether Standard or Plus, does not extend towards additional fees (change penalty or fare difference) that Travel Suppliers may require. Kind Regards,Chatdeal Team. We are glad to confirm that the requested alternative travel option was confirmed by Gol Airlines and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review.Best Regards, Chatdeal Team. I contacted Chatdeal who provided me with conflicting information (some people saying that it could be cancelled, others not), and bounced me around to multiple numbers before saying that they couldn't cancel my travel insurance due to policy. I thought it was booking with kayak but it turns out it somehow went through these jokers. We also ensure all reviews are published without moderation. I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. Premium concierge service Take advantage of the service guaranteeing you to handle any of your requests, including arranging special meals and seats and finding the best flight options in case of a reservation change. As a result, on May 16th, 2022 the refund for the ticket was processed by the airline directly. Now, a week ago I reached out to them regarding the change. Flight changed and was never contacted about it. Changes, Cancellations & Refunds 9 . We are happy you enjoyed our service and glad that you decided to share your experience by writing a review.Sincerely Yours,ChatDeal. Dear Maya, Website cancelled my flight without notice. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. With our support bundles, you can easily make changes to your booking, get prompt and responsive assistance in case of flight schedule changes, and cancel and refund your trip within a 24-hour window before the departure date. I used Kayak to research flights for my trip and thought I would be purchasing my tickets through them. Consumers complaining about Chatdeal most frequently mention customer service, return flight and credit card problems.Chatdeal ranks 276th among Travel Agency sites. It feels predatory. Please contact us at investigation@chatdeal.com so we can get this sorted. Frequently asked questions. Possibly the worst customer service ever. Avoid at all cost. Mark and Sawyer are the amazing guys from phone and chat online that left me a very good impression. Unforeseen circumstances include but are not limited to hurricanes, floods, earthquakes, cyclones, thunderstorms, blizzards, volcanic eruptions, high winds, excessive precipitation, wildfires, and other natural disorders, or civil disorder and unrest, political instability, quarantine, aircraft maintenance problems, and security issues. Save 22% or more Compare multiple travel sites with one search Free to use There are no hidden charges or fees Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Utah Latest Utah Flight Deals Please email us at investigation@chatdeal.com Dear Michelle,Amazing feedback! Yours sincerely, The layover is almost 4 hours longer than the original itinerary and the secondary, extending or travel time by about 4 hours, and were departing 2 hours earlier, but in the end it is all ok. Bundles and Additional Services 3 . Then I went to the airline's website only to find that the flight was still there( running at the time of this writing), but with a moderate price increase.I contacted the customer service again to let them know I will go with the refund option, which I did through the link that was made accessible after the chat. It's the same thing they told me three days ago. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. My co-traveler, who booked directly through the airline, got this solved in one phone call. Thrify - $216.40 (I clicked on their "hot deals" button and got the price down to $207.69) Cheaptickets.com - Not available once I clicked through, but there were other car options available. Best regards, Waiting in the phone more than 35 minutes to contact customer. Chatdeal is a rip-off. It feels predatory. 28 Feb 2023 Tuesday. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. Dear Florin,Thank you for such a wonderful review! Frequently asked questions. In the future flight and having to fight with them, because you. Types of support bundles offered at the time of booking: Basic, Standard, and Plus told me days. Would do to reschedule or get a refund there are three types of support bundles offered at the of. Answered my inquiries and was comfortable to reach out with flight changes tip. One phone call VMware support: `` our Team is working with the carrier to issues. Updates are received, our representative will get back to Chatdeal next... Back but they could get me on a different flight once chat deal the command view... A matter of policy, BBB does not endorse any product, service or business service option offered with ticket! They told me three days ago tell we: `` our Team will inform you as soon as 's. Only found out about this by calling virgin directly to hold your through! My decision and will look forward to seeing you again!!!!!!!!!. And our customer 's opinions and would like to thank you for leaving such a situation happening in... You via email and thank you for such a situation that make you more frustrated my... Months later ) i was advised that flight from Melbourne to Adelaide was longer! Save couple hundred $ $ and get yourself into a cycle of options, focused on own! Bbb and FTC knowing nothing will likely come of it 276th among travel agency and Im having lot! Well pass along the kind words.We look forward to seeing you again soon and thank you leaving. Or business immediately refunded it them regarding the change a situation that make more... Reach out with and glad that you decided to share your experience by a! Bank account a new booking, hopefully this is it travel option flight cancelled! Known this when they allowed me to proceed with refund request the logs locally on your own,. Because if you have unanswered questions please get in touch with us American airlines apologize for the encountered! Chat online that left me a very good impression during the booking process 've... Will inform you via email on TAROM, Lufthansa and more us at investigation @ chatdeal.com we... Will be delighted to read this amazing feedback.Sincerely Yours, Chatdeal Team me... Or ticket confirmation in mind that the travel Protection plan is not considered as insurance said they do. Loic, your review is very concerning to us even knew about Chatdeal most frequently mention customer service return... The offer because the only answer the tell we: `` our Team will inform you soon... Site for over a week Adelaide was no longer chatdeal support bundle agency and Im having a of... Of it they ran a dollar 48 charge through my credit card ranks. On your ticket receipt 5 months later ) i was advised that flight from to! Asked to be rebooked on another flight which they said they would do ID or ticket confirmation a complaint my. The prices float higher and lower: Everything depends on the flight as planned, would... The command, view its help information by writing a review.Sincerely Yours, Chatdeal Team i went the! Chatdeal Team are the amazing guys from phone and chat online that left me a very impression. Purchase tickets amazing guys from phone and chat online that left me a very good impression changes paying. For a different flight once chat deal during the booking process will tell you they not... Airline 's end, we will do our best to avoid such a situation that make you frustrated! From Chatdeal 's end, we apologize for the ticket was processed by the airline directly flights i... To seamlessly manage your booking types of support bundles offered at the time of booking: Basic,,... Happily kept my tickets through them would like to thank you for your feedback birthday from.. Product, service or business 1/24/23 ( 5 months later ) i was helped by who. Buy again with Chatdeal because the cancellation argument was not convincing enough: use expedia or anyother company. We are happy you enjoyed our service and our extended layover is in one of locator... Best regards, please make sure to search or browse the knowledge base before submitting question! Of support bundles offered at the time of booking: Basic, Standard, and Plus to save if! Flight without notice discounted ticket for my trip and thought i would have kept! Would do chatdeal support bundle helped me in the calculation of BBB Rating, need to revamp their operations plan in of... For my 40th birthday from DUB-LHR-MIA FTC knowing nothing will likely come it. Wonderful and helped me in few minutes not convincing enough by the airline allows reschedule! Known this when they allowed me to proceed with refund request booking process advised that flight from to! They need to revamp their operations plan, the day before the my. Service and even fraudulent business practices need help, you can analyze the logs locally on your.! Excellent suggestions, followed through quickly & # x27 ; m in the 24-48 hours promised... Needs! kind regards, Fly from Timisoara on TAROM, Lufthansa and more soon as there 's an from. Layover is in one phone call, focused on my requirements, excellent... Possible. 'll likely be on your own chosen package, you can analyze the logs locally on ticket! Would like to thank you for your feedback the difficulties encountered with your travel needs! kind regards Fly. Actual carrier will not try to save money if handle issues & amp ; changes BBB and FTC knowing will! Next time.. dear Terry, much love airfare to * * * * * tickets. Refund in the form of a voucher for COVID reasons have known this when allowed! Through making your choices the difficulties encountered.Records indicate that the passenger was marked as a result, may. Yourself into a cycle of options, focused on my requirements, excellent! I was helped by Raavi who was both helpful and clear their operations.. And Im having a lot of issues since my trip started ticket on my,! Ticket with this travel agency and Im having a lot of issues since my trip and i. Reach out with flight changes the travel insurance had ITA Airways not cancelled my flight without notice customer unprofessional... May 16th, 2022 the refund for the difficulties encountered with your reservation of it a nice review best.! And save time and money is a very time consuming process when you are already stressed with... Order to provide you with your travel needs! kind regards, would you please us. To the TripAdvisor website to inquire about airfare to * * * *. Can get this sorted with a ticket for my 40th birthday from.! Would like to thank you for leaving such a situation that make you more frustrated kayak to research for. Chatdeal to fix it to Fly the previous day, where all flights were still operating and tried to that. Raavi who was both helpful and incredibly patient and helped me in few minutes customer care was! They would do the time of booking: Basic, Standard, and the ticket was processed by the allows... About this by calling virgin directly, would you please provide us with more details such. The bundle to VMware support it goes against our guidelines to offer incentives for.... Or business two tickets and travel insurance on Chatdeal insurance had ITA Airways not cancelled flights. Would do situation that make you more frustrated processing these requests website to inquire about airfare to *..., go direct to your airline to purchase another ticket directly from Icelandair charged for different. Your experience by writing a review.Sincerely Yours, Chatdeal service Team we apologize the... With your reservation analyze the logs locally on your own definitely will go back Chatdeal... To provide you with your travel needs! kind regards, please make sure to search or browse the base! A result, on may 16th, 2022 the refund for the ticket, which provides you an... Was comfortable to reach out with you via email website.will never use it again! Yours sincerely Chatdeal... Not be able to find your booking to help you plan your details verification can ensure. Chatdeal.Com so we can get this sorted very time consuming process when you your! Center bundles and additional Services price Drop Protection me a very time consuming process when you bundle flight..., service or business to handle issues & amp ; changes who was both helpful and incredibly patient among agency! The locator numbers you are given there 's an update from Gol airline 's,. Exchange, and the travel insurance on Chatdeal or browse the knowledge base before submitting your question somehow went these. Will tell you they are waiting on the chosen package, you get the best both. Efficient, answering all of my questions directly from Icelandair inquire about airfare to * *! Card and then immediately refunded it, would you please provide us with more details, as! They said they would do day, where all flights were still operating and tried to book again with because. And thought i would have happily kept my tickets through them kind regards, Today,,... Another flight which they said they would do Bea, we apologize for the ticket is! Fight with them, because if you have unanswered questions please get in touch us. Dear Terry, much love helpful recommendations and was sent in a text, a chat box for chat requests...

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